๐ Shipping Policy
At Shdowarthยฎ, we are committed to delivering your order safely and efficiently worldwide. Please review the information below regarding processing times, shipping fees, and delivery estimates.
๐ ๏ธ 1. Order Processing Time
Before shipment, each order undergoes verification, quality inspection, and careful packaging.
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Regular Items: 5โ10 business days
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Custom / Made-to-Order Items: 15โ25 business days
Processing time does not include shipping time.
Orders placed on weekends or public holidays will be processed on the next business day.
During peak seasons (such as Black Friday, Cyber Monday, Christmas, or other major holidays), processing times may be extended due to increased order volume.
๐ฆ 2. Shipping Time & Delivery Estimates
Total Delivery Time = Processing Time + Shipping Time
The timeframes below refer to shipping time only.
๐ Standard Shipping
Estimated: 8โ15 business days (most regions)
North America
USA / Canada / Mexico: 8โ15 business days
Oceania
Australia / New Zealand: 8โ15 business days
Western Europe
Germany / France / Italy / Spain / Netherlands / Belgium / Austria / Switzerland / Ireland: 8โ15 business days
Northern & Eastern Europe
Sweden / Norway / Denmark / Finland / Poland / Czech Republic / Hungary / Romania: 10โ18 business days
Asia
Japan / South Korea / Singapore / Malaysia / Thailand / Vietnam / Philippines: 8โ15 business days
Middle East
UAE / Saudi Arabia / Qatar / Israel: 10โ18 business days
South America
Brazil / Chile / Colombia / Peru / Argentina: 12โ20 business days
Africa
South Africa / Kenya / Nigeria / Egypt / Morocco: 12โ20 business days
โ๏ธ Express Shipping
Estimated: 3-7 business days (after dispatch)
North America: 5โ10 business days
Europe: 5โ10 business days
Asia: 5โ10 business days
Oceania: 5โ10 business days
South America & Africa: 8โ12 business days
โณ Delivery times may vary due to customs clearance, remote area delivery, weather conditions, public holidays, or courier-related delays.
For orders shipped outside the United States, we recommend contacting our customer service team in advance to confirm estimated delivery times.
๐ฒ 3. Shipping Fees
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Free Standard Shipping on orders over $89
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Standard Shipping: $9.99
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Express Shipping: $29.99
For remote areas (including U.S. outer islands, Africa, and other remote regions), only standard shipping may be available for a fee of $35.99.
Final shipping cost and delivery time will be displayed at checkout.
๐ 4. Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking information.
Please allow 24โ48 hours for tracking updates to appear.
If you do not receive tracking details, please check your spam folder or contact us at:
โ ๏ธ 5. Customs, Duties & Delays
International shipments may be subject to customs inspections or import duties, depending on the destination country. These charges (if applicable) are the responsibility of the customer.
Delays caused by customs, weather, carrier disruptions, or other force majeure events are beyond our control and do not qualify for cancellation or compensation.
โ ๏ธ 6. Incorrect Address & Delivery Issues
Please ensure your shipping address is complete and accurate at checkout.
We are not responsible for:
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Failed deliveries due to incorrect or incomplete addresses
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Unclaimed packages
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Delivery attempts refused by the recipient
If a package is returned to us due to address issues, reshipping fees will apply.
If your package arrives damaged, please contact us immediately with photos and your order number.
๐ง Customer Support
If you have any questions regarding production time, shipping methods, or delivery estimates, please contact us before placing your order.
Email: support@shdowarth.com
Service Hours: MondayโFriday, 9:00โ18:00 (EST)